Refund policy

Refund & Exchange Policy

At Tactical Store, we want you to be satisfied with your purchase. If you are not completely happy with your item, we offer exchanges only.

No Refunds

Please note that we do not offer refunds. All purchases made through our store are final sale. Customers may only request an exchange for another item.

Exchange Eligibility

To qualify for an exchange:

The request must be made within 7 days of receiving your order.
The item must be unused, unworn, and in its original condition.
The item must be returned in its original packaging.
Proof of purchase or the order number must be provided.

Items that do not meet these conditions may not be eligible for exchange.

Exchange Process

To request an exchange, please contact us at:

+961 78 936 936

Include:

Your order number
The item you received
The item you would like to exchange for

Once your request is approved, we will provide instructions on how to return the item.

Shipping Costs for Exchanges

Customers are responsible for the shipping costs associated with returning the item.
Shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item. We will resolve the issue as quickly as possible.